Comprehensive information about our delivery options and service policies
Local delivery within your state
National delivery across Nigeria
Worldwide shipping outside Nigeria
6–12 weeks
Custom traditional attire
3–6 months
Wedding, reception, occasion, prom dresses
2-6 months
Traditional handwoven fabric
Orders are dispatched Monday to Friday only
Deliveries are made between 9 AM and 6 PM
Deliveries are either through DHL for international, GIG for national and Uber for within Lagos State
Orders requests for deliveries placed after 6 PM will be shipped or dispatched the following business day
A tracking number will be issued for every order based on the logistics company involved
The tracking number will be given to the customer and customers are expected to track their packages
Consultation and order payments are non-refundable
Delivery fees are to be paid by the client
Fitting dates will be communicated ahead before the scheduled date. If unavailable, please inform us at least 48 hours prior. Abrupt cancellation of fitting appointments or lateness attracts a certain amount to be paid by the client
Fitting duration is 1 hour. No lateness is allowed as sessions are pre-booked for different clients
All payment receipts should be sent to our official email or WhatsApp. The subject line must clearly state what you are paying for and full name at the point of order
Only one line of communication is acceptable from the client throughout the order process
A clear measurement guide with numbered illustrations will be provided for accurate sizing
Important: Kindly always follow the instructions on the measurements guide or book an appointment for a virtual measurements session
If you have any questions about our delivery and service policies, please don't hesitate to contact us.
